Have you ever called in to talk to the staff of Exabytes regarding your hosting needs? Ever called in to enquire about our latest promotions and negotiate for a better deal? If you have, who exactly were these people who talked to you on the phone/via email and guided you through the process of finding the most suitable hosting package?

Introducing the powerful, energetic and behind the scene force which drives Exabytes forward, our Business Development Department! With the total number of 34,000+ active clients and 100,000+ domains hosted with Exabytes and growing every day, all these dedicated people you have been interacting with on the phone/via email is the driving force which propels Exabytes forward!

Our Business Development Department consists of 8 important and dedicated people, in which 3 of them are in the International Division, and the remaining 5 in the Malaysia Division. Just like any business development personnel in the world, 8 of them spend a huge portion of their time sitting in the meeting room, brainstorming for ideas and coming out with our market-savvy and value-competitive hosting packages which have benefited many Exabytes’ clients. It’s also their passion to carry out regular sales promotions to reward our existing and prospective customers.

This week, we are going to feature the International Division, which is made up of 3 very important persons who handle the business development activities of exabytes.com, exabytes.sg, wpwebhost.com and iloveblog.com.

Read more…

Insight @ Exabytes!

Yes, It’s you! Don’t look any further! 

Exabytes is talent scouting for Technical Support Specialist (TSS) and Business Development Executive (BDE)!  

Exabytes Lobby

Exabytes Lobby

Do you possess the power of winning people over with your charming personality and gentle, persuasive skill? Do you consider calculator and sempoa (aka Abakus) as your best of friends? Do you enjoy reading and analyzing sales statistics & graph sheets like bedtime story books? If you do, WE WANT YOU – pick up your computer mouse now and join us as a Business Development Executive (BDE) at Exabytes!

As a BDE at Exabytes, you are also expected to possess a positive mindset, a proactive team player, and have the flair for developing relationships with potential and existing customers via emails and online community involvement, etc.

Exabytes Fun Room

On the other hand, if BDE is not your cup of tea, the position of Technical Support Specialist (TSS) at Exabytes might be just right for you! Do you always secretly feel that you are a talkative person and spend a lot time chit-chatting to your friends? Do you always consider yourself a good listener and messenger and are able to give clear guide when someone lost asks for the correct way? If you do, WE WANT YOU – act now and join our team as a Technical Support Specialist (TSS) at Exabytes!

In this position, you are also expected to be the first line telephone support for customers who guide them by using the necessary tools and software to assist them in resolving their issues. You should also possess sound problem solving skills with linear and logical troubleshooting skills and the ability to troubleshoot all problems in a clear and logical manner. Basic knowledge of PC hardware is expected, and your familiarity with Linux OS, web hosting, domain, cPanel, HELM is greatly appreciated.

Exabytes Pantry

Exabytes Pantry

At Exabytes, your career experience will be fun and rewarding, and your learning experience will be meaningful and fulfilling. As a team player at Exabytes, you will experience the most affable company culture you have ever encountered!

To apply, kindly email your detailed resume with recent photo, indicating the position of interest to jobs@exabytes.com

Job Opportunities Jobs

The time has come and we are very excited to announce our EOTM for the month of June! This month’s EOTM is special to us and probably to a lot of Exabytes’ clients as he is the person who you see every time you click on the link to send us a helpdesk ticket. You will also see his face elsewhere such as on our VPS (Windows Private Server) web page and Business Web Hosting page, etc. In fact, his face is EVERYWHERE! According to the management, he was picked because of his extremely pleasant, helpful and approachable look. Believe it or not, this guy is also one of the most affable guys I’ve ever met in all my encounters. No matter he is free or super busy at work, he is always smiling to me whenever we meet.

However, this month, he is voted our EOTM not because of his look, not only because of his amiable smile, but more importantly, his great contribution and selfless dedication to the company recently.

Let’s put our hands together for the friendly face you always see in our side banner ‘Live Chat with Sales and Tech’, our technical engineer, MR Gaveen Khor!

Reasons he is voted our EOTM for June:

• Taking ownership of various issues and putting extra efforts during on and off duty hours to satisfy clients’ needs and resolve their issues to prevent service cancellation. His efforts have increased the confidence level of many Exabytes’ clients in our services.
• Always taking the initiative to follow up pending issues and complaints from time to time and make sure they are all resolved.
• Taking full responsibility on the assigned tasks to resolve them on time, as well as handling well on researching, testing, and implementing new features of products.

By the way, Gaveen is also an avid filmmaker of short comedy-clips. He was among the last 10 finalists of ‘Cadbury Chocettes Small Doses of Happiness Championship’ last year and many other funny and humorous short-clip making competitions. Best known for his ‘mou lei tao’ humor (Stephen Chow’s type of humor) in the office, he has never failed in making a lot of us laugh in the office.

Right on…! Gaveen

Employee of the Month EOTM

This July, we are going to feature another department in Exabytes, as well as a special and important person behind it. Unlike the Customer Service Department which we presented to our readers on our blog last month (7 Adorable and Dedicated Angels Behind The Scene), this department only consists of 1 person. Yeah… make no mistake, there is only one person! But that certainly doesn’t make this department any less significant than other departments in Exabytes!

This long haired lass with an accountant look sits on the second floor of our office. Speaking of her nature of work, she is even more behind the scene than our ’7 Dedicated Angels’ in Customer Service Department for she doesn’t interact with any customer at all! Yet, she controls Exabytes’ financial pulse, monitors the company’s spending, and even gives the CEO her opinions and advice on all money related matters! Not only that, every single PO and single cent spent every day has no chance of escaping from her mighty eyes.

Yeah! Introducing our Finance Manager, Miss Siew Hoon. Ever since she joined the company, she has introduced several financial systems and plans which benefited the company greatly.

Siew Hoon, our Finance Manager

Siew Hoon, our Finance Manager is also a frequent visitor and keen shopper of Queensbay Mall, Penang. Ask her the location of any shop in this massive shopping mall and she could tell you in no time as she knows them like the back of her hand. Frequency of visits: 7 times a week! But you could be terribly wrong if you think she is an extravagant shopper, for all she does in the mall was long hour window shopping! It’s never an easy task to convince her to part with her cash. And because of her thriftiness and perfect discipline with money, all of us at Exabytes have trust and faith in her for managing and spending our money wisely.

At work, she is very sensitive to numbers and possesses an analytic mind. She places accountability as the most important attribute in her profession.

Last but not least, (someone has divulged this information to us) despite the sedentary nature of her job and her habit of eating around the clock, she never gets fat. Man! This is already making a lot of us jealous.

Announcement