Time lapses, it’s already middle of August. Looking back to July, there were a lot of things happening and there was also SOMEONE VERY IMPORTANT and definitely worth mentioning in the month of JULY! Yeah… you’ve guessed it right, it is the moment of truth, and we are here to announce our EOTM for July 2010.

Well, this person is no new face to us at Exabytes and a lot of our clients, as he has been with Exabytes for more than 3 years, assisting customers in finding the most value-added hosting packages and answering all their hosting doubts both via email and telephone.

Patience is his motto and giving the most thorough explanations to clients is his principle. Besides, if you have followed our stories on the various departments in Exabytes, our July’s hero is one of the ‘Active 5′ in our Business Development Department – Malaysia Division. Without further ado, let’s give a big round of applause to welcome our EOTM July 2010 – MR Kevin Ooi!!

Kevin in our eyes, is no ordinary colleague, for his great patience in dealing with customers has put many of us in awe. And in this July, he is officially voted as the EOTM because:

• very patient in guiding juniors to sell better
• very patient when handling sales calls + helpdesk tickets and guiding clients at his best
• works well and is very friendly with his team members and all the colleagues from other departments
• communicate well with team members
• initiative to propose/suggest more efficient ways to handle daily tasks

Congratulations Kevin, you make us proud!

Employee of the Month EOTM

The time has come and we are very excited to announce our EOTM for the month of June! This month’s EOTM is special to us and probably to a lot of Exabytes’ clients as he is the person who you see every time you click on the link to send us a helpdesk ticket. You will also see his face elsewhere such as on our VPS (Windows Private Server) web page and Business Web Hosting page, etc. In fact, his face is EVERYWHERE! According to the management, he was picked because of his extremely pleasant, helpful and approachable look. Believe it or not, this guy is also one of the most affable guys I’ve ever met in all my encounters. No matter he is free or super busy at work, he is always smiling to me whenever we meet.

However, this month, he is voted our EOTM not because of his look, not only because of his amiable smile, but more importantly, his great contribution and selfless dedication to the company recently.

Let’s put our hands together for the friendly face you always see in our side banner ‘Live Chat with Sales and Tech’, our technical engineer, MR Gaveen Khor!

Reasons he is voted our EOTM for June:

• Taking ownership of various issues and putting extra efforts during on and off duty hours to satisfy clients’ needs and resolve their issues to prevent service cancellation. His efforts have increased the confidence level of many Exabytes’ clients in our services.
• Always taking the initiative to follow up pending issues and complaints from time to time and make sure they are all resolved.
• Taking full responsibility on the assigned tasks to resolve them on time, as well as handling well on researching, testing, and implementing new features of products.

By the way, Gaveen is also an avid filmmaker of short comedy-clips. He was among the last 10 finalists of ‘Cadbury Chocettes Small Doses of Happiness Championship’ last year and many other funny and humorous short-clip making competitions. Best known for his ‘mou lei tao’ humor (Stephen Chow’s type of humor) in the office, he has never failed in making a lot of us laugh in the office.

Right on…! Gaveen

Employee of the Month EOTM

Lately, there is one little angel in the office who flies from here to there to work extra hard to compensate for the work left by her fellow colleagues who are on leave or absent for some reason. She wouldn’t mind lending an extra hand, although it means working longer hours and staying in the office after everyone has left.

This walking angel in our office is extroverted, cheerful and highly sociable. An optimistic person, her bubbly and easy-to-make-friends personality has always filled up the office with laughter. Downright extroverted, she enjoys adventurous and extremely demanding outdoor activities even some guys might shrink from.

Speaking of this, does anyone know that she has conquered the great Mount Kinabalu in Sabah? Just like how she approaches all her favourite exciting outdoor activities, she is greatly independent when it concerns work. Not only that, she handles all the incoming complaints with professional grace and whenever she is asked to help, she always assists her team members wholeheartedly.

So who is this special lady and why are we describing her in such a great length here?

Well, well, well… As a company which truly appreciates and values hard work, responsibility and intense dedication, this lady is definitely worth mentioning! And because of all that wonderful attributes and selfless hard work she puts in, she is officially voted as our EOTM for May 2010!!!

Announcing our EOTM for May 2010, Miss Tan Chia Ying!!!

Reasons she was voted as our EOTM for May 2010:

• Handles the whole Customer Service Department when her fellow colleagues Sharon and Sau Hun were on leave
• Works independently
• Handles complaints and assist team members well
• Friendly and helpful
• Works overtime

Congratulations Chia Ying! We are proud of you not only because you have conquered Mount Kinabalu (which a lot of us haven’t got the chance/guts to do it yet), but also your self-sacrificing spirit at work!

Employee of the Month EOTM

Still, the question comes to our mind: What exactly are the attributes/good qualities which contribute to the winning of the tile EOTM? Work with zeal and dedication and wouldn’t mind at all to work beyond his/her shift hours to complete a task? CHECKED! In situations which he/she has not encountered before, he/she is able to initiate solutions to resolve the issue? CHECKED! Possesses an approachable and helpful attitude when working with others? CHECKED!

With all these much sought after attributes as well as his pleasant and delectable personality, it makes a shy person really stand out from the crowd! Without further ado, let’s put our hands together for Yazid, our EOTM for April 2010!!!

Congratulations Yazid! Although Yazid or fondly known as Zid among his buddies in ‘Brothers In Arms’ is shy and a bit introverted by nature, when duty calls, he does not shy away to resolve the issues at hand. And oops, have I mentioned that he also has a smile which can melt a girl’s heart?

Reasons he was voted as our EOTM for April 2010:

• Initiative to come up with solutions
• Willing to work beyond working hours to complete his tasks
• Innate (natural) ability to work with everyone

Again, congratulations Yazid, you make us proud!

Employee of the Month EOTM

Hello and attention all! The time has come again, and it is the time that you’ve all been waiting for – the announcement of the new Exabytes’ Employee of The Month!

Before we reveal the big secret, we gonna keep you in suspense and let’s see if you could figure out who the big star is for this month.

He is a Martian sitting on the second floor in the office. Highly composed and almost always carries a poker face when he is in front of a computer, he seems cold, unhelpful and always hiding himself in the corner. Immensely focused on his work, his eyes exude the highest power of concentration you have ever seen. Yet it doesn’t mean he has the typical piercing eagle eyes. In fact, he appears most composed when he is in deep thought.

But we assure you that you will certainly be greatly surprised if you take the initiative to talk to him!! From someone with emotionless facial expression, he will turn to a smiling good Samaritan grinning to you and enthusiastically ask if you need any help. And if you throw him a question on programming, he will explain to you with great zeal and patience, readily answer a few more of them even sometimes they sound really simple to him.

His 100% commitment to his work has earned him this award the second time in 6 months! With much anticipation, who else can it be? 

This man is no other than our R&D Software Engineer, Chris Lee!

So what makes this man so special? Let’s check it out!

• Shows 100% commitment to his work
• Willing to work overtime to solve problems
• His ability to follow up on issues closely
• Extremely helpful with other team members (within or cross department)
• Loves to share his knowledge with peers around him.

Congratulations to our reigning king of the month, Chris Lee, Exabytes’ R&D Software Engineer!

Right on! Chris

Employee of the Month EOTM